Shipping Policy

Order Processing Time

Orders are typically processed within 1 to 2 days. Please note that orders placed after 6 p.m. will be processed on the following business day.

Shipping Information

Expect your order to arrive within 4 to 7 days. We offer free shipping on orders over $200. For orders under this amount, a flat shipping fee of $15 applies. Shipping is currently available only within the United States. Most orders are shipped via third-party freight carriers (18-wheelers). If your order requires freight shipping, we will reach out to schedule a curbside delivery. Please ensure that your contact number is correct at checkout.

Order Confirmation and Payment

After placing an order, you will receive a confirmation email verifying that your order has been registered in our system and that your credit card has been authorized. Your card will only be charged once the item ships. For backordered items, a hold may be placed to reserve the product. We begin processing your order as soon as it’s received!

When Will My Order Arrive?

On average, orders arrive within 6 to 7 days with our free shipping option. For availability and specific inquiries, please contact us via phone or email.

Shipping Times

  • Order Cut-Off: 6:00 PM CST
  • Handling Time: 1-2 Days (Monday-Friday)
  • Transit Time: 5 Days (Monday-Friday)
  • Total Delivery Time: 6-7 Days (Monday-Friday)

Most orders are shipped via third-party freight carriers. For orders that require freight shipping, we will contact you to arrange a curbside delivery time. Ensure your phone number is correct at checkout to facilitate this process.

Once your order is placed, you will receive a confirmation email confirming that your order has been received and that your credit card has been authorized. Your card will only be charged upon shipment, unless the item is backordered, in which case a hold may be placed to reserve it.

We work to process your order immediately, ensuring the quickest delivery possible.

For any questions or additional assistance, please reach out to us at support@ThriveZonePro.com or call 833-958-4748.